You may return any item purchased for a full refund of the purchase price excluding delivery charge within 14 days of delivery to you. This may only be done by first contacting the main store by phone or email. We will then give you the address to post the goods back to, depending on the items ordered they may be sent direct to the manufacturer and NOT us.

If you change your mind then goods may be returned within the 14 days cooling off period. You will be required to cover the cost of the return postage. The only exception to this rule is if the goods have been customised for you, in which case they cannot be resold and we cannot therefore give a refund. If the goods are damaged or faulty then we will replace them.

Please ensure that you retain proof of sending any item for return.